Riveter Studio, LLC — Terms & Conditions

1. Agreement and Scope

These Terms & Conditions (the “Terms”) govern your access to and purchase or use of products and services offered by Riveter Studio, LLC (“Riveter Studio,” “RS,” “we,” “us,” or “our”), including Authors in Focus, Stories in Motion consultations and productions, the Author’s Video Field Guide, and related digital products, services, and website features.

By checking the acceptance box, completing a purchase, booking a paid service, submitting onboarding materials, or otherwise using a covered product or service, you agree to these Terms. If you do not agree, do not purchase or use the applicable product or service.

1.1 Clear Product Sections

These Terms are organized by product so you can review the provisions that apply to your purchase. General provisions apply to all purchases unless a product-specific section says otherwise. A custom Stories in Motion proposal or statement of work may add project-specific terms; if it conflicts with these Terms, the signed project document controls for that project only.

1.2 Eligibility and Authority

You must be at least 18 years old and legally able to enter into a binding agreement. If you purchase for a company, publisher, organization, or another person, you represent that you are authorized to bind that party.

1.3 Electronic Transactions

You consent to conduct transactions electronically. Your electronic acceptance, payment, typed name, or other electronic action intended as acceptance has the same effect as a handwritten signature. You may download or print these Terms for your records.

2. General Purchase Terms

2.1 Prices, Payment, and Taxes

Prices are shown in U.S. dollars unless otherwise stated. Payment is due in full at checkout unless a written proposal or invoice provides a different schedule. You authorize Riveter Studio and its payment processor to charge the selected payment method for the purchase, applicable taxes, and any separately approved add-ons or fees.

You are responsible for sales, use, value-added, or similar taxes that apply to your purchase, except taxes imposed on Riveter Studio’s income.

2.2 Discounts, Promotions, Affiliates, and Resellers

Multi-video pricing applies only when the qualifying videos are purchased in the same transaction unless we agree otherwise in writing. Promotional pricing, affiliate commissions, reseller discounts, bulk rates, and other discounts do not stack unless Riveter Studio expressly approves the combination in writing.

Affiliate and reseller relationships require separate written approval. Affiliates and resellers may not make promises, guarantees, or representations beyond Riveter Studio’s approved materials and must clearly disclose any paid or commission-based relationship when promoting Riveter Studio products or services.

2.3 Chargebacks and Payment Disputes

Please contact us at info [at] riveterstudio [dot] com before initiating a chargeback so we can address the issue. Filing a chargeback does not cancel your contractual obligations. We may pause work and withhold delivery while a payment dispute is pending.

2.4 Errors and Availability

We may correct pricing, description, or availability errors before accepting an order. If we cannot fulfill a purchase, we may cancel it and refund the amount paid for the unfulfilled portion.

3. Authors in Focus

3.1 Service Scope

Authors in Focus is a professionally directed remote interview and post-production service. You may purchase The Author, The Journey, The Craft, or a combination. Unless your order states otherwise, each purchased video includes:

• A dedicated producer and preparation call;
• A technical review of your proposed recording setup;
• One professionally directed remote interview session;
• Editing, titles, lower thirds, credits, book-cover integration when supplied, and audio editing/mastering;
• Custom visual enhancement, which may include animation, music, sound effects, B-roll, and an animated author portrait as editorially appropriate;
• A custom video thumbnail;
• A private review link and one consolidated revision round;
• Final agreed delivery files and an Author Share Kit;
• Video upload guidance; and
• Potential distribution on selected Riveter Studio platforms, subject to editorial fit and scheduling.

The exact creative treatment depends on the purchased format, source material, recording quality, and Riveter Studio’s editorial judgment. Not every listed production technique will appear in every video.

3.2 Onboarding and Author Responsibilities

You must complete the onboarding questionnaire accurately and provide requested assets, permissions, pronunciations, deadlines, and other information before production. You agree to participate honestly and professionally, arrive on time, follow reasonable preparation instructions, and promptly disclose any topic, rights, safety, accessibility, or confidentiality concern that may affect production.

3.3 Device and Recording Requirements

A compatible Windows or Mac computer with an internal or external webcam and microphone, iPhone, or Android smartphone is required. Chromebooks are not currently supported by our remote recording platforms. Most current smartphones can produce strong results when used as directed.

You are responsible for providing a reasonably quiet recording space, stable internet connection, adequate power, a compatible device, and any agreed headphones, microphone, stand, lighting, or other equipment. Riveter Studio cannot guarantee results when the author’s device, internet, environment, supplied files, or failure to follow setup instructions limits the recording quality.

3.4 Preparation and Recording Time

Recommended standard limits: the preparation call is up to 30 minutes; one purchased video includes a recording session of up to 60 minutes; and a purchase of three videos includes a recording session of up to 90 minutes. Additional time may require an added fee or separate booking. Riveter Studio may end or reschedule a session if technical, safety, conduct, or quality conditions make productive recording impractical.

3.5 Scheduling, Rescheduling, and No-Shows

Your purchase must be scheduled and used within six months of purchase unless we agree otherwise in writing. One reschedule is permitted without charge when requested at least 48 hours before the scheduled call or interview. Additional reschedules, late changes, or a missed appointment may require a rescheduling fee of $50.

If Riveter Studio must reschedule, we will offer a replacement time at no additional charge. If a session fails primarily because of Riveter Studio’s platform, equipment, or team, we will reschedule the affected session without charge. If failure is primarily caused by the author’s device, internet, environment, late arrival, interruption, or failure to follow preparation instructions, a rerecording or rescheduling fee may apply.

3.6 Cancellations and Refunds

Recommended policy: you may cancel within seven calendar days after purchase for a refund only if onboarding, preparation, scheduling, creative development, or other production work has not begun. Once work begins or the seven-day period expires, the purchase is nonrefundable, except where required by law or where Riveter Studio cannot provide the purchased service.

At Riveter Studio’s discretion, an unused amount may be converted to nontransferable account credit. Credits expire 12 months after issuance and have no cash value. Fees for completed work, missed appointments, rush scheduling, or third-party costs already incurred are nonrefundable.

3.7 Post-Production and Finished Length

Riveter Studio controls the editorial structure, pacing, selection of recorded material, and production treatment. Recommended target length is approximately three to ten minutes per purchased video, but the finished piece may be shorter or longer when the story works better that way. Not every recorded answer will appear in the final edit.

3.8 Standard Delivery and Rush Production

Standard delivery means a first review cut within 20 business days after a successful recording session and receipt of all required, usable assets. The timeline pauses while we wait for author materials, permissions, decisions, or responses.

Rush production is subject to advance approval and production capacity. Recommended rush options are: first review within 10 business days for an additional 25%, or within 5 business days for an additional 50%. Rush timing applies to the first review cut, not final delivery. Final delivery depends on timely, consolidated author feedback. Rush fees are nonrefundable once rush work begins.

3.9 Review and Revisions

You receive one consolidated revision round. Feedback must be submitted through the stated review method within seven calendar days after the review link is sent. Included revisions may address factual corrections, text corrections, reasonable trims, and limited editorial adjustments.

A new creative direction, major restructuring, rerecording, replacement of previously approved assets without cause, new assets supplied after editing begins, additional versions, additional aspect ratios, social cutdowns, or additional revision rounds may require a separate fee and timeline.

If you do not submit feedback within seven calendar days, we may treat the review cut as approved. We may archive inactive projects after 30 days. Reopening an archived project may require a fee and may be subject to current production availability.

3.10 Final Delivery and File Retention

After approval and payment of all amounts due, we will deliver the agreed final files. Raw recordings, unused footage, editable project files, source files, production templates, alternate edits, and isolated elements are not included unless expressly listed in your purchase or a separate written agreement.

Riveter Studio may retain project files for up to 180 days after final delivery and may delete them thereafter without notice. You are responsible for promptly downloading and backing up delivered assets.

4. Stories in Motion

4.1 Consultation and Project Selection

Stories in Motion is a selective, custom production service. Booking a consultation does not guarantee acceptance, production, price, schedule, distribution, representation, adaptation, or any other outcome. We may decline a project based on story fit, rights, scope, content, budget, capacity, safety, or creative considerations.

4.2 Submission Does Not Transfer Rights

You retain all copyright and underlying rights in material submitted for consultation. Submission or discussion does not grant Riveter Studio ownership or an option in your story, characters, world, screenplay, illustrations, or adaptation rights. You grant only the limited permission reasonably necessary for us to review and discuss the submitted material.

4.3 Custom Proposal or Statement of Work

No Stories in Motion production begins until the parties approve a written proposal, statement of work, or project agreement describing the creative scope, deliverables, price, payment schedule, milestones, review process, rights, licenses, credits, and estimated schedule. That project document becomes part of these Terms and controls if it conflicts with a general provision.

4.4 Collaboration and Creative Control

Stories in Motion is collaborative. We will work to protect the tone, emotional center, and essential elements identified with the creator. Riveter Studio nevertheless retains professional control over production methods, workflow, staffing, technical choices, and final editorial recommendations within the approved scope. Creator review does not mean unlimited revisions or day-to-day direction of contractors.

4.5 Confidentiality Before Acceptance

We will use reasonable care to limit access to unpublished material submitted for a consultation. However, do not submit highly sensitive, legally privileged, export-controlled, classified, or irreplaceable material. A project-specific confidentiality agreement may be used when warranted.

5. The Author’s Video Field Guide

5.1 Digital Access

The Author’s Video Field Guide is delivered as a digital PDF or through another stated access method. Access is normally provided after successful payment. You are responsible for supplying a working email address and compatible device/software.

5.2 License

Your purchase grants you a limited, personal, nonexclusive, nontransferable license to download and use the Guide for your own author-video planning and production. Copyright and all other rights in the Guide remain with Riveter Studio and its contributors.

5.3 Prohibited Uses

Without prior written permission, you may not share the complete PDF, post it online, resell it, sublicense it, upload it to a public or shared database, distribute it to a class or organization, reproduce substantial portions, remove rights notices, create a competing derivative product, or use it to train an AI system or dataset. Separate publisher, educational, institutional, bulk, reseller, and licensed-use arrangements may be available.

5.4 Digital Product Refunds

Because digital access is provided immediately, Guide purchases are final and nonrefundable after access or download, except for duplicate charges, a materially inaccessible or corrupted file that we cannot replace, Riveter Studio’s failure to provide access, or rights required by applicable law. A five-page preview is provided so customers can evaluate the Guide before purchase.

6. Copyright, Ownership, and Licenses

6.1 Your Underlying Work

You retain all copyright and underlying rights in your books, manuscripts, excerpts, characters, settings, artwork, photographs, and other original material you own. Nothing in these Terms transfers your literary or future adaptation rights to Riveter Studio.

6.2 Ownership of the Commissioned Final Video

Recommended structure: after full payment, Riveter Studio assigns to you its copyright interest, if any, in the commissioned final edited video created specifically for you, excluding Riveter Studio Materials and Third-Party Materials defined below. The assignment applies only to the final delivered edit, not raw footage, unused material, production files, templates, methods, or separate elements.

6.3 Riveter Studio Materials

Riveter Studio retains ownership of its pre-existing and reusable materials, including branding, templates, graphic systems, workflows, prompts, processes, production methods, software configurations, know-how, project files, and elements created independently of your commissioned final video (“Riveter Studio Materials”). To the extent Riveter Studio Materials appear in the final video, we grant you a perpetual, worldwide, nonexclusive license to use them only as incorporated into the delivered final video.

6.4 Third-Party Materials

Music, stock media, fonts, software-generated elements, platform assets, and other third-party materials remain owned by their respective rights holders and are governed by applicable licenses (“Third-Party Materials”). You receive only the rights that Riveter Studio is permitted to pass through. You may not extract, resell, or reuse a third-party element separately from the delivered video unless the applicable license permits it.

6.5 Riveter Studio Portfolio and Distribution License

Unless you opt out in writing before public release, you grant Riveter Studio a perpetual, worldwide, nonexclusive, royalty-free license to host, display, distribute, excerpt, caption, resize, promote, and use the final video and related approved stills for Riveter Studio channels, portfolio, case studies, awards, demonstrations, publicity, and marketing. We will not claim ownership of your underlying literary work.

You may request that Riveter Studio stop future discretionary distribution. We will make reasonable efforts to remove material from channels we control, but we cannot guarantee removal of third-party shares, embeds, downloads, caches, archives, search results, or posts already distributed.

6.6 Name, Likeness, Voice, and Biographical Material

You authorize Riveter Studio to record and use your name, approved biography, likeness, image, voice, performance, and interview statements as reasonably necessary to produce, deliver, distribute, and promote the purchased work. You may identify sensitive topics or reasonable factual concerns during onboarding and review.

7. Author-Supplied Materials

7.1 Your Permissions and Warranties

You represent that you own or have permission to provide and authorize use of all materials you submit, including book covers, excerpts, photographs, illustrations, logos, publisher assets, recordings, music, quotations, and third-party names or likenesses. You must disclose any restriction, embargo, credit requirement, approval right, or third-party interest before production begins.

7.2 Claims Based on Supplied Materials

You agree to defend, indemnify, and hold harmless Riveter Studio and its owners, employees, producers, and contractors from third-party claims, damages, and reasonable costs arising from materials or instructions you supplied without sufficient rights or from your material breach of this Section. This obligation does not apply to claims caused by Riveter Studio’s unauthorized alteration or use outside the agreed scope.

7.3 Content Standards

We may refuse, pause, remove, or decline to distribute content that we reasonably believe is unlawful, infringing, defamatory, fraudulent, deceptive, unsafe, exploitative, hateful, threatening, or inconsistent with platform rules or Riveter Studio’s editorial standards. Project selection is not an endorsement of every statement or viewpoint expressed by a creator.

8. AI-Assisted Production

8.1 Human-Led Production

Riveter Studio’s work is human-led. We may use AI-assisted tools for selected production tasks such as concept exploration, image generation, animation support, cleanup, transcription, captioning, audio processing, or workflow assistance when appropriate to the project and consistent with the author’s onboarding choices or project agreement.

8.2 Approval and Disclosure

For Authors in Focus, you may approve, decline, or request discussion of AI-assisted visual elements during onboarding. For Stories in Motion, material AI-assisted uses will be addressed in the project scope. Riveter Studio may disclose AI assistance in credits, descriptions, releases, or platform posts when appropriate or required.

8.3 Manuscripts and Training

Riveter Studio will not knowingly submit a complete unpublished manuscript to a public generative AI system for model training without your specific written authorization. We may use limited excerpts, prompts, visual references, or project information in approved production tools when reasonably necessary, subject to the tool’s terms and the project scope.

8.4 Limitations

AI-assisted output may be unpredictable, may resemble existing material, and may not qualify for exclusive copyright protection in every jurisdiction. Riveter Studio will apply human review but cannot guarantee that every generated element is unique or independently protectable.

9. Distribution, Marketing, and Results

9.1 Author Share Kit and Guidance

Any Author Share Kit, social copy, upload instructions, rollout guidance, or placement suggestions are practical support materials, not a full-service marketing campaign unless a separate service is purchased.

9.2 Platform Distribution

Riveter Studio distribution is selective and depends on style, content, rights, editorial fit, platform requirements, and scheduling. We do not promise placement on every platform or for any minimum duration. Platforms may change, restrict, remove, demonetize, or otherwise affect content outside our control.

9.3 No Guaranteed Outcomes

We do not guarantee views, audience growth, engagement, book sales, revenue, rankings, media coverage, event invitations, representation, publication, financing, licensing, adaptation, or any other business or creative result. Examples, testimonials, retention data, and case studies illustrate possibilities and do not promise typical or identical results.

9.4 Reviews, Testimonials, and Material Connections

If you provide a review or testimonial, it must reflect your honest experience. Riveter Studio will not condition delivery or contract rights on a positive review. If a review, endorsement, post, or recommendation is connected to free services, discounts, commissions, affiliate payments, or anything else of value, the relationship must be disclosed clearly and conspicuously.

10. Privacy and Confidentiality

10.1 Information We Collect and Use

We may collect contact, payment, onboarding, scheduling, technical, rights, project, communication, recording, and delivery information. We use it to process purchases, provide services, communicate, maintain records, protect rights, improve operations, and comply with law. Payment card details are generally handled by our payment processor rather than stored directly by Riveter Studio.

10.2 Service Providers and Contractors

We may share necessary project information and files with vetted producers, editors, artists, contractors, cloud-storage providers, recording platforms, payment processors, and other service providers, including providers located outside the United States. We require them to use the information for authorized project purposes and to follow applicable confidentiality and security obligations.

10.3 Recording Consent

By participating in a scheduled recorded session, you consent to audio and video recording and to the production uses described in these Terms. You are responsible for ensuring that any person who appears, speaks, performs, or contributes protected material has provided any required permission.

10.4 Security and Retention

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure. We retain information and files for as long as reasonably necessary for production, business records, dispute resolution, legal compliance, and the retention periods stated in these Terms.

11. Disclaimers and Liability

11.1 Professional and Business Disclaimer

Riveter Studio provides creative, production, educational, and general marketing guidance. We do not provide legal, tax, financial, medical, publishing-agent, investment, or guaranteed business advice. You should obtain qualified professional advice for decisions requiring it.

11.2 Services and Digital Products

Except for express commitments in these Terms or a signed project document, products and services are provided “as is” and “as available.” To the fullest extent permitted by law, Riveter Studio disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement, while preserving any warranty that cannot legally be disclaimed.

11.3 Limitation of Liability

To the fullest extent permitted by law, Riveter Studio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, lost sales, reputational harm, or platform actions arising from a purchase or service.

Riveter Studio’s total aggregate liability arising from a particular purchase or project will not exceed the amount you paid Riveter Studio for that purchase or project during the 12 months before the claim. This limitation does not apply to liability that cannot lawfully be limited, or to Riveter Studio’s fraud, willful misconduct, or gross negligence where applicable law prohibits limitation.

11.4 Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including severe weather, wildfire, illness, injury, death, labor disruption, power or internet outage, platform failure, cyber incident, equipment failure, government action, civil emergency, war, terrorism, or natural disaster. The affected party will communicate and resume performance as reasonably possible.

12. Disputes and General Legal Terms

12.1 Informal Resolution

Before filing a legal claim, the complaining party must send written notice describing the dispute and requested resolution to info [at] riveterstudio [dot] com or to the mailing address listed in Section 13. The parties will make a good-faith effort to resolve the dispute for at least 30 days. This does not prevent either party from seeking urgent injunctive relief when necessary to protect rights or prevent immediate harm.

12.2 Governing Law and Venue

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules. Unless applicable consumer law requires otherwise, any court proceeding must be brought in the state or federal courts located in Multnomah County, Oregon, and each party consents to that jurisdiction and venue.

12.3 Changes to These Terms

We may update these Terms prospectively. The effective date will appear at the top. Changes do not retroactively alter a completed purchase or signed project scope unless required by law or agreed in writing. Continued use after an update applies to future use and purchases.

12.4 Assignment

You may not assign or transfer your purchase, rights, or obligations without Riveter Studio’s written consent. Riveter Studio may assign these Terms in connection with a merger, reorganization, financing, sale of assets, or transfer of the business, provided the successor assumes the applicable obligations.

12.5 Severability, Waiver, and Entire Agreement

If a provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain effective. A failure to enforce a provision is not a waiver. These Terms, the applicable order confirmation, and any signed proposal or statement of work are the complete agreement concerning the covered purchase and replace prior discussions on that subject.

12.6 Headings and Interpretation

Headings are for convenience and do not limit meaning. “Including” means “including without limitation.” A written approval or notice may be provided electronically unless these Terms state otherwise.

13. Contact Us